Open Government Data for data-driven organizations in the Smart City context

Abstract

This study examines the benefits of New Zealand's Open Government Data (OGD) in Smart City development and concentrates on the capabilities, procedures and innovations that drive value creation. The goal of OGD is to increase transparency, government efficiency, and community participation. Despite the fact that many countries are spending huge amounts of money on Smart City technology, there is still room for improvement in data collection and management. This research uses a qualitative approach and uses semi-structured interviews to investigate the case of the New Zealand government. In the deductive analysis, three main categories were found: barriers to creating OGD value, barriers to measuring OGD benefits, and barriers to OGD implementation. In the inductive analysis, three main themes were found: the process and ability to create value, the organization's ability to carry out OGD activities, and the value generated from OGD innovation.Studies of competencies and value creation processes emphasize the technical skills and knowledge required to create value through OGD, as well as how OGD users engage in data visualization processes to increase community participation. The study of organizational capabilities also emphasized the use of OGD guidelines and procedures, as well as how important it is to share data to prevent duplication and build a common platform.This study produces an analysis that OGD not only creates economic value but also has significant social and cultural impacts. Value themes resulting from OGD innovation include the use of site analytics to understand user behavior as well as paying attention to aspects of sustainability and cultural relevance of data. By highlighting the problem, skills required, and value generated, this research increases understanding of the role of OGD in Smart City development. This research includes improving data analysis methods to better implement OGD and increase community involvement in Smart City development. This study also provides a basis for further research on how OGD influences Smart City development in various countries