Darmawan, A.B. and Nugroho, R.A. 2020. Factors that Affect User Satisfaction of Dukcapil Application (Dukcapil Dalam Genggaman) in Surakarta Regency. JAKPP (Jurnal Analisis Kebijakan & Pelayanan Publik). 6, 2 (Dec. 2020), 154-175. DOI:https://doi.org/10.31947/jakpp.v6i2.11588.