DIMENSI SOCIAL CAPITAL YANG MEMENGARUHI KINERJA PEGAWAI BPJS KESEHATAN
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Abstract
Social capital dipandang dari perspektif sumber daya manusia merupakan upaya mengelola sumber daya menjadi aspek penting dalam pembentukan organisasi. Social capital didefinisikan sebagai serangkaian sumber daya potensial dan aktual yang tersedia pada jejaring organisasi yang dikembangkan oleh individu maupun kelompok. Tujuan penelitian mengkaji tingkat keterpengaruhan structural relational dan cognitive social capital terhadap kinerja pegawai BPJS Kesehatan Cabang Pasuruan. Rancangan penelitian bersifat kuantitatif, serta menggunakan pendekatancross sectional dengan sampel sebanyak 52 responden yang merupakan total populasi. Data dikumpulkan melalui pengisian kuesioner. Variabel-variabel diuji dengan menggunakan uji regresi linier sederhana dan berganda. Diperoleh temuan bahwa structural social capital relational social capital maupun cognitive social capital secara terpisah mempunyai pengaruh yang positif terhadap kinerja pegawai BPJS Kesehatan Cabang Pasuruan. Interaksi sosial, tingkat kepercayaan serta kesamaan dalam mengartikan visi perusahaan dipandang merupakan aspek yang dapat mewarnai kinerja pegawai. Ketika ketiga dimensi ini disatukan (unidimensi) masih tampak adanya pengaruh terhadap kinerja pegawai. Namun, manakala ketiga dimensi social capital tersebut diperlakukan secara multidimensi tidak diperoleh hasil keterpengaruhan yang signifikan. Social capital sebagai satu kesatuan tidak dapat diposisikan pada dimensinya masing-masing, tetapi harus diletakkan sebagai sebuah kerangka dimensi yang utuh.
References
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2. Weaver,R.D., andHabibov, N. Sosial Capital, Human Capital, and Economic Well-Being In The Knowledge Economiy: Results From Canada’s General Social Survey. Journal of Sociology &Social Welfare. 2012;39(2):31-53.
3. Tsang, K-K. School Social Capital and School Effectiveness. Education Journal. 2010;37(1-2):119-136.
4. Ernstmann, N., Ommen, O., Driller, E., Kowalski, C., Neumann, N., Bartholomeyczik, S., and Pfaff, H.Social Capital and Risk Management in Nursing. J Nurs Care Qual. 2009;24(4):340-347.
5. Piskorski, M.J., and Gorbatai, A. Testing Coleman’s Social-Norm Enforcement Mechanism: Evidence from Wikipedia: Harvard Business School Working Paper. 2013;11(055).
6. Sultanah, A., Sobia, I., Kamran, A., and Nasir, M. Impact of Training On Employee Performance: A Study of Telecommunication Sector In Pakistan. Interdisciplinary Journal of Contemporary Research In Business. 2012;4(6):646-661.
7. Syauta, J.H., Eka, A.T., Margono, S., and Solimun. The Influence of Organizational Culture, Organizational Commitment to Job Satisfaction and Employee Performance (Study at Municipal Waterworks of Jayapura, Papua Indonesia). International Journal of Business and Management Invention. 2012;1(1):69-76.
8. Jeong, S.W. Impacts of Social Capital on Motivation, Institutional Environment, and Consumer Loyalty toward a Rural Retailer [Dissertations]. United States: Graduate School of The Ohio State University; 2011.
9. Abbasi, A., Liaquat, H., and Rolf, W. Social Capital and Individual Performance: A Study of Academic Collaboration. Journal of The Association for Information Science and Technology. 2011;63(12):1-18.
10. Creswell, J.W. Research Design: Qualitative, Quantitative, and Mix Methods Approaches. 3rd Ed. California: Sage Publication; 2009. pp. 18-19 and 156.
11. Zikmund, W.G., Barry, J.B., Jon, C.C., and Mitch, M. Business Research Methods. 9thEdition. Ohio: South-Western; 2013. pp. 554.
12. Hair, J.F., William, C.B., Barry, J.B., and Rolph, E.A. Multivariate Data Analysis: A Global Perspective. 7thEdition. New Jersey: Pearson Education; 2009. pp. 151.
13. Liu, H., Weiling, K., Kwok-Kei, W., and Yaobing, L. The Effects of Social Capital on Firm Substantial and Symbolic Performance In The Context of E-Business. School of Management University of Sciences of China: Working Paper; 2014.
14. Fauzan, M. Peningkatan Kinerja Dosen Berbasis Modal Sosial dan Dukungan Organisasional di PTS Kota Semarang. Jurnal Bisnis dan Ekonomi (JBE). 2012;19(2):188-202.
15. Vandaie, R. Developing A Framework to Describe the Interaction of Social and Intellectual Capital In Organizations. Journal of Knowledge Management Practice. 2007;8(1).
16. Hofstede, Geert. Demensionalizing Cultures: the Hofstede Model In Context. Online Readings In Psyhology and Culture. 2011;2(1):1-26.
17. Khatri,N. Consequences of Power Distance Orientation In Organisations. The Journal of-Business Perspective. 2009;13(1):1-9.
18. Ehman, A., Erlan B., Hidayet, T., and Sedat, K. Analysis of Relationship Among Social Capital, Organizational Justice and Performance with Structural Equation Model: The Case of Banking Sector. International Review of Social Sciences. 2014;2(7):207-220.
19. Leana, C.R.,and Pil, F.K. Social Capital and Organizational Performance: Evidence from Urban Public Schools. Organizational Science. 2006;17(3):353-366.
20. Turner, J.Social Capital: Measurement, Dimensional Interactions, and Performance Implications [Dissertations]. United States: Clemson University; 2011.
21. Ariani, D.W. The Relationship between Social Capital, Organizational Citizenship Behaviors, and Individual Performance: An Empirical Study from Banking Industry In Indonesia. Journal of Management Research. 2012;4(2):226-241.
22. Blad, Sofie. The Influence of Social Aspects On New Venture Creation – A Qualitarive Study On the Role of Entrepreneurs’ and Entrepreneuses’ Social Capital and Social Competence In The Start-Up Phase [Master Thesis]. Finland: Swedish School Of Economics and Business Administration; 2008.
23. Uzonna, U.R. Impact Of Motivation On Employees Performance: A Case Study of Creditwest Bank Cyprus. Journal of Economics and International Finance. 2013;5(5):199-211.
24. Syed, A.A., Sanjeev, B., and Anjali, S. Social Capital Framework: Examining the Online Public Conversation On Indian Discussion Board. AIMA Journal of Management & Research.
2014;8(1):1-23.
Authors
Ghifary, M. T. (2017). DIMENSI SOCIAL CAPITAL YANG MEMENGARUHI KINERJA PEGAWAI BPJS KESEHATAN. Media Kesehatan Masyarakat Indonesia, 13(2), 116-124. https://doi.org/10.30597/mkmi.v13i2.1982
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