Maturity Level of Patient Safety Culture in Makassar City Hospital
Abstract
The maturity of a patient safety culture is a step in developing a hospital patient safety culture. This research aims to determine the maturity level of patient safety culture in Makassar City hospitals. Furthermore, it is a quantitative study with a cross-sectional approach and was carried out at Public and Private Hospitals with the 2012 KARS Plenary level accreditation status in 2020. The purposive sampling method was used for the selection of the study locations and the selected hospital was the RSUD Haji Makassar, Hasanuddin University Hospital Makassar (belonging to the Ministry of Education and Culture), and Awal Bros Makassar Hospital (privately owned). The determination of the sample size was adjusted to the total number of employees of the hospital in which the research wasperformed, namely about 474 samples. The data collection tool contains a patient safety culture questionnaire based on the MaPSaF (Manchester Patient Safety Framework) instrument containing 5 levels of patient safety culture. The results showed that the maturity level of the patient safety culture in Makassar City hospital, the generative category was the largest choice, namely 391 respondents (82.5%) and the least in the reactive category was 1 respondent (0.2%). The three hospitals have maturity levels of patient safety in the generative category. It is hoped that the Makassar City hospital will be able to maintain the maturity of patient safety culture by paying attention to teamwork and responsibility by implementing a patient safety culture.
References
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2. Astika A. Assessing Patient Safety Culture in the Hospital: a Pilot Study Using a Modified Manchester Patient Safety Framework (MaPSaF). Jurnal Medicoeticolegal dan Manajemen Rumah Sakit. 2017;6(3):159-168.
3. Mauritz S, Rivai F, Amiruddin R. Pengaruh Faktor Organisasi Terhadap Maturitas Budaya Keselamatan Pasien di Rumah Sakit A.M. Parikesit Tenggarong Tahun 2017. Jurnal Kesehatan Masyarakat Maritim. 2018;1(1):22-30.
4. Mandriani E, Hardisman., Yetti H. Analisis Dimensi Budaya Keselamatan Pasien Oleh Petugas Kesehatan di RSUD dr Rasidin Padang Tahun 2018. Jurnal Kesehatan Andalas. 2019;8(1):131-137.
5. KKPRS. Pedoman Pelaporan Insiden Keselamatan Pasien (IKP). Jakarta: Komite Keselamatan Pasien Rumah Sakit (KKPRS); 2015.
6. El-Jardali F, Dimassi H, Jamal D, Jaafar M, Hemadeh N. Predictors and Outcomes of Patient Safety Culture in Hospitals. BMC Health Services Research. 2011;11(45):1-12.
7. Institute of Medicine (US) Committee on Quality of Health Care in America. To Err is Human: Building a Safer Health System. Washington (DC): National Acadenies Press (US); 2000.
8. Flemming M. Patient Safety Culture: Sharing and Learning From Each Other. 2000.
9. Ebrahimzadeh N, Saravani S, Soltani A, Bazzi M. Hospital Survey on Patient Safety Culture in Ira. Journal of Pharmaceutical Sciences and Research. 2017;9(10):1765-1767.
10. Liana D, Siregar KN, Bachtiar A, Lestari F. Maturity Model and Safety Culture in Healthcare: A Systematic Review. Indian Journal of Public Health Research & Development. 2020;11(3):2402-2406.
11. Xu XP, Deng DN, Gu YH, Ng CS, Cai X, Xu J, et al. Changing Patient Safety Culture in China: A Case Study of an Experimental Chinese Hospital From a Comparative Perspective. Risk Management and Healthcare Policy. 2018;11(1):83-98.
12. Kang R, Kunkel ST, Columbo JA, Goodney PP, Wong SL. Association of Hospital Employee Satisfaction with Patient Safety and Satisfaction within Veterans Affairs Medical Centers. American Journal of Medicine. 2019;132(4):530-534.
13. Law MP, Zimmerman R, Baker GR, Smith T. Assessment of Safety Culture Maturity in a Hospital Setting. Healthcare Quarterly. 2018;13(9):110-115.
14. Jabonete FG V, Concepcion LR. Perceived Safety Culture of Healthcare Providers in Hospitals in the Philippines. Journal of Sciences, Technology, and Arts Research. 2018;2(1):1-15.
15. BL M., CJ H. Kepemimpinan dan Manajemen Keperawatan: Teori dan Aplikasi. [Edisi Keempat]. Jakarta: EGC; 2010.
16. (ICN) IC of N. Nurse and Primary Health Care. Position S. Geneva: ICN; 2007.
17. Veenstra GL, Ahaus K, Welker GA, Heineman E, Laan MJVD, Muntinghe FLH. Rethinking Clinical Governance: Healthcare Professionals’ Views: a Delphi Study. BMJ Open. 2017;7(1):1-7.
18. Jafari M, Pourtaleb A, Khodayari‐Zarnaq R. The Impact of Social Capital on Clinical Risk Management in Nursing: A Survey in Iranian Public Educational Hospitals. Nursing Open. 2018;5(3):285-291.
19. Pujilestari A, Maidin A, Anggraeni R. Budaya Keselamatan Pasien Di Instalasi Rawat Inap Rsup Dr. Wahidin Sudirohusodo Kota Makassar. Media Kesehatan Masyarakat Indonesia. 2014;10(1):57-64.
Authors
Pasinringi, S. A., Fridawaty Rivai, Irwandy, & Siti Fatmala Rezeki. (2021). Maturity Level of Patient Safety Culture in Makassar City Hospital. Media Kesehatan Masyarakat Indonesia, 17(2), 58-63. https://doi.org/10.30597/mkmi.v17i2.13856
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