Do Ethical Climate Have Impact on Job Satisfaction of Staff in West Sulawesi Hospital, Indonesia?
Abstract
A positive ethical climate can create job satisfaction for employees. This study aims to see the effect of ethical climate on the job crafting of health workers and its impact on job satisfaction. This research is a quantitative study with a cross-sectional study approach. The population consisted of health workers at RSUD Mamuju, RS Bhayangkara Polda Mamuju and RS Mitra Manakarra Mamuju, West Sulawesi Province with 155 employees selected as samples. Samples were selected by quota sampling, then analyzed using the Path Analysis test at SPSS 20. The value of standardized coefficients beta as a direct effect is 0.023 and the indirect effect is 0.043, meaning that the value of the indirect effect is greater than the value of the direct effect. These results indicate that indirectly the Ethical Climate (EC) through Job Crafting (JC) has a significant impact on Job Satisfaction (JS). Thus, "there is an effect of EC (X) through JC (Y) on JS (Z)". JC mediates EC in improving employee JS. Job crafting can affect job satisfaction if hospital staff have another supporting factor, namely the ethical climate. To improve the ethical climate by providing a motivational boost, management must identify the dimensions of employee work activities in job crafting, apart from training and feedback from direct superiors.
References
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2. Sengkey SB, Meiyanto IJKS. Hubungan Gaya Kepemimpinan Transformasional dan Iklim Organisasi terhadap Job Crafting. Gadjah Mada Journal of Psychology. 2018;2(3):152-161.
3. Martins OF, Tukur D, Danburam A, Salwau FK. Job Satisfaction among Doctors and Nurses: a Case Study of Federal Medical Centre Yola, Nigeria. International Journal of Community Medicine and Public Health. 2016;3(6):1640–1647.
4. Kemenkes RI. Laporan Riset Ketenagaan di Bidang Kesehatan (RISNAKES) 2017 di Rumah Sakit. Jakarta: Kementrian Kesehatan Republik Indonesia; 2018.
5. Zhang T, Li B. Job Crafting and Turnover Intention: the Mediating Role of Work Engagement and Job Satisfaction. Social Behavior and Personality. 2020;48(2);1-9.
6. Judge TA, Weiss HM, Kammeyer-Mueller JD, Hulin CL. Job Attitudes, Job Satisfaction, and Job Affect: A Century of Continuity and of Change. Journal of Applied Psychology. 2017;102(3):356–374.
7. Petrou, P., Demerouti, E. and Schaufeli WB. Crafting the Change: The Role of Employee Job Crafting Behaviors for Successful Organizational Change. Journal of Management. 2018.
8. Saragih S, Margaretha M, Situmorang AP. Analyzing Antecedents and Consequence of Job Crafting International. International Journal of Management, Economics and Social Sciences. 2020;9(2):76–89.
9. Vujčić MT. Personal Resources and Work Engagement: A Two-Wave Study on the Role of Job Resources Crafting among Nurses. Drustvena Istrazivanja. 2019;28(1):5–24.
10. Wantoro TSS, Rahmayani S, Kurnia F. Relationship Between Work Climate to Work Satisfaction of Nurses in Hospitals Advent of Bandung. 2020;7(2):14–22.
11. Chinomona E, Popoola BA, Imuezerua E. The Influence of Employee Empowerment, Ethical Climate, Organisational Support and Top Management Commitment on Employee Job Satisfaction. A Case of Companies in the Gauteng Province of South Africa. Journal of Applied Business Research. 2017;33(1):27–42.
12. Tehranineshat B, Torabizadeh C, Bijani M. A Study of the Relationship Between Professional Values and Ethical Climate and Nurses’ Professional Quality of Life in Iran. International Journal of Nursing Sciences. 2020;7(3):313–319.
13. Abou Hashish E. Relationship Between Ethical Work Climate and Nurses’ Perception of Organizational Support, Commitment, Job Satisfaction and Turnover Intent. Nursing Ethics. 2017;24(2):151-166.
14. Cullen JB, Victor B, Bronson JW. The Ethical Climate Questionnaire: An Assessment of its Development and Validity. Psychological Reports. 2008;73(2):667–674.
15. Tims M, Bakker AB, Derks D. Development and Validation of the Job Crafting Scale. Journal of Vocational Behavior. 2012;80(1):173–186.
16. Warr P, Cook J, Wall T. Scales for the Measurement of Some Work Attitudes and Aspects of Psychological Well‐Being. Journal of Occupational Psychology. 1979;52(2):129–148.
17. Lau PYY, Tong JLYT, Lien BYH, Hsu YC, Chong CL. Ethical Work Climate, Employee Commitment and Proactive Customer Service Performance: Test of the Mediating Effects of Organizational Politics. Journal of Retailing and Consumer Services. 2017;35(September):20–26.
18. Faramarzpour M, Farokhzadian J, Tirgari B, Shahrbabaki PM, Borhani F, Rafati F. Nurses’ Perceptions of Hospital Ethical Climate and Their Job Satisfaction. Ethics, Medicine and Public Health. 2021;18(September). Available at: https://doi.org/10.1016/j.jemep.2021.100664.
19. Asgari S, Shafipour V, Taraghi Z, Yazdani Charati J. Relationship Between Moral Distress and Ethical Climate with Job Satisfaction in Nurses. Nursing Ethics. 2019;26(2):346–356.
20. Sari NK. Pengaruh Persepsi Dukungan Organisasi Dan Keadilan Organisasi Terhadap Kepuasan Kerja. Psikoborneo: Jurnal Ilmiah Psikologi. 2019;7(1):120–128.
21. Cheng H, Yang H, Ding Y, Wang B. Nurses’ Mental Health and Patient Safety: an Extension of the Job Demands–Resources Model. Journal of Nursing Management. 2020;28(3):653–663.
22. Shin Y, Hur WM, Park K, Hwang H. How Managers’ Job Crafting Reduces Turnover Intention: the Mediating Roles of Role Ambiguity and Emotional Exhaustion. International Journal of Environmental Research and Public Health. 2020;17(11):1–17.
Authors
Sidin, A. I., Lalu Mumahammad Saleh, Eka Fatmawati, & Indah Nur Insani. (2021). Do Ethical Climate Have Impact on Job Satisfaction of Staff in West Sulawesi Hospital, Indonesia?. Media Kesehatan Masyarakat Indonesia, 17(2), 74-79. https://doi.org/10.30597/mkmi.v17i2.13613
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